Welcome to the Hosting Refund Policy



Payment Policy ?

All services provided by HostCheap are pre-paid in advance for either one month, one quarter or annual periods.

2CheckOut.com Inc. (Ohio, USA) is an authorized retailer for goods and services provided by HostCheap. HostCheap Sales will be notified about your payment as soon as transaction is completed. Hosting packages will be activated for you within 2 business days and you'll get your account information.

Full payment is required before we will create an account or add additional services to any account. You will be billed automatically on the day of sign-up and every month, quarter, or every one year thereafter (this is your "billing date") until a cancellation request is received. If during any month there are any account overages (e.g. bandwidth, disk space, etc.), you will receive a separate invoice by e-mail for these charges which must be paid within 7 days of receipt.

Please note that if payment for your services in full is not received by your billing date, or payment for overages is not received within 7 days of the invoice date, you will be notified by e-mail and we will attempt to re-bill for up to 3 days before your account is suspended. You must then contact sales@HostCheap.com to work out payment options. After 30 days the account will be terminated and all content deleted if not paid in full.

For more information about payment policy and method, please contact us.


Do We care about the satisfaction of every customer ?

With this in mind, we have a 45-day Money Back Guarantee policy for anyone who is not completely satisfied with our shared web hosting plans within the first 45 days of sign up. To receive a full refund (not including any setup fees or domain registrations) please contact our sales department.


What forms of payment do you accept ?

We accept Visa, MasterCard, American Express and Discover. You can pay via PAYPAL or 2CHECKOUT service. We do not accept cash.